FAQ

1. How long can I receive the goods?

- We usually process orders within 48 hours. The time of receipt of the goods is based on the shipping method you selected when placing the order.

 

2. How to choose the size?

- Each item's page has a size option, and each size has a recommended height. Due to different measurement methods, if there is a 1-2cm error, it is a reasonable range. Each body type is different, the size is for reference only. According to your situation, choose the corresponding size. If you want to wear a looser one, you can choose the big one.

 

3. How do I pay?

- We support Paypal account payments and credit card payments. For details, please refer to our Payment Method.

 

4. Can I cancel my order?

- We accept cancellations within 48 hours. To cancel an order, you need to contact our customer service department (Email: [email protected])  immediately. Please refer to our Returns & Exchanges for details.

 

5. Can I return it?

Customers can apply for a return within three days after receiving the goods. For details, please read our Returns & Exchanges.

 

6. How can I check my logistics information?

Contact our customer service (Email: [email protected]) to get your order information, you can make your own inquiry according to your waybill number, or you can let our customer service help you inquire. Check the website https://www.trackingmore.com    https://www.17track.net

 

Company Name: Pjsbuy Co.,Ltd

Email: [email protected]

Phone: (+86) 151-5590-9576 (Business Cooperation, only accept SMS contact)

Phone: (+86) 188-5545-0145 (English Customer Service Support)

Customer Service Representative: Rosa

Address: Room 1114, Dingjin Building, No.551 Changjiang West Road, Shushan District, Hefei, Anhui, China

If you have any questions, please contact us. We will reply your email within 24 hours on weekdays.