A. When you add the product to the shopping cart, click on checkout, you will go to the ONE STEP CHECKOUT page.
Here you can choose the shipping method.
We offer 2 shipping methods. Freight is calculated based on the number of items.
• Express Shipping: 5-7 business days-$ 20 (DHL)
• Economy Shipping: 7-10 business days-$ 11.99 (Fedex)
Our processing time for orders is within 24 hours of working days.
Your time from placing an order to receiving the goods = processing order time + shipping time
(Special attention: There are no additional charges other than the increased shipping costs that may be required in some remote areas. Please choose the appropriate transportation method according to your needs)
B. We support transportation to all parts of the world. Except for some remote areas, the freight and transit time in other areas are as stated in the standard in A. In case of special circumstances, we will communicate with you by email before shipment. You can also contact us at any time before placing an order, and our customer service will reply you within 24 hours of the working day (our working days are Monday to Friday).
C.About taxes. Except for Canada, all other regions do not require taxes, the taxes are borne by our website. Customers in Canada need to bear taxes.
D. Please fill in the right customer information when ordering: name, phone number, delivery address, otherwise it will affect your receipt. (Special attention: please do not leave the P.O. BOX address. P.O.BOX address, no matter what price you pay for the transportation method, can only be sent with the slowest transport, it takes about 15 days, please fill in carefully)
E. Track logistics information. Contact our customer service ([email protected]), ask for the logistics number based on your order number, and then our customer service department can help you with the logistics information. You can also self-check according to the logistics number after our customer service provides you with the logistics number.
Company Name: Pjsbuy Co.,Ltd
Email: [email protected]
Phone: (+86) 188-5545-0145
Customer Service Representative: Rosa
Address: Room 1114, Dingjin Building, No.551 Changjiang West Road, Shushan District, Hefei, Anhui, China
If you have any questions, please contact us. We will reply your email within 24 hours on weekdays.